Skip to content
M-F: 8a - 5p & After Hours Service

Call (731) 203-1066 Financing

Your Privacy Matters

At McCoy's Heating & Air, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our website and services. By using our website, you agree to the terms outlined in this policy.

Text Messaging / SMS Communications

If you opt in to receive text messages from McCoy's Heating & Air, we collect your mobile phone number and consent status for the purpose of sending you appointment reminders, service updates, and/or marketing messages.

We do not sell or share your mobile phone number or opt-in consent data with third parties for their marketing purposes. We may share this information with service providers who help us operate our text
messaging program (e.g., our SMS platform provider), solely for that purpose.

You may opt out of receiving text messages at any time by replying STOP, END, CANCEL, or UNSUBSCRIBE to any message you receive, or by contacting us at (731) 203-1066.

For more information on how we collect, use, and protect your personal information generally, see the rest of this Privacy Policy.

Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal information, such as your name, email address, phone number, and address, provided when you contact us, schedule a service, or request a quote.
  • Technical information, including your IP address, browser type, and browsing behavior, collected through cookies and other tracking technologies.

How We Use Your Information

Your information is used to:

  • Respond to inquiries and provide requested services.
  • Schedule appointments and manage service delivery.
  • Send updates, promotions, or other communications relevant to our services.
  • Improve our website and customer experience.

Information Sharing and Security

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners or service providers who assist in delivering our services. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions about our privacy practices, please contact us directly.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this policy regularly to stay informed about how we protect your information.

Thank you for trusting McCoy's Heating & Air with your HVAC needs. Your privacy and trust are important to us.